Instantflyfare values your privacy and is committed to preserving it by adhering to this policy. This Privacy Policy outlines the kinds of information we may collect about you when you visit www.instantflyfare.com, as well as the uses, storage, protection measures, and disclosures we may make of the data you provide when utilizing any functionality. Your rights are reserved in determining what we do with the data collected, and it tells you about the process to get connected with us.

Privacy Policy Summary

Read this for a detailed summary of the Privacy Policy. Make sure that you read through the Privacy Notice. Below are many of the factors on which we work:

  • What and how are we using the personal information (data)?
  • To whom is the data being shared?
  • How can one access and change one's data?
  • What choices do we have about our way of collecting, using, and sharing the personal data?

What personal data do we collect, and how do we use it?

When you reach us through our website, and by signing up for coupons or requesting for information, or while booking a ticket through our online platform, you share your personal data with us for the processing of the booking through our site. Be mindful to the fact that we also collect your personal data through automated technology, such as cookies, which are located on your browser when you visit the website. We also get personal data from our affiliated companies, business partners, and other third parties, which only supports us to improve our platform and the associated services, to maintain records accurately, potentially detect, and also to investigate any type of fraud, and to make changes on our marketing services in a much better way.

When do we share your personal information with others?

Your personal information may be shared for various purposes, including assisting with your bookings, communicating with you about products and services, enabling us to communicate with travel providers such as airlines, and complying with the law. Here, the complete Privacy Statement below has all the details of how personal information is forwarded (shared), which will help you get to know how we share personal data.

Listed Rights and Choices

One can make use of their data protection rights in various ways. For example, one can opt out of promotional content by clicking the unsubscribe link in the emails, or just by contacting our customer care service department. Our Privacy Notice has more detailed information about the many data protection rights and options that are available to you. You can control our use of non-essential cookies by following the guidance in our Cookie Statement. Listed down the rights that are your rights:-

  • You can inquire about any particular deletion or know about the personal data at any given time, which could be either by logging into your account or by contacting us.
  • Unsubscribe easily by clicking on the UNSUBSCRIBE button.
  • When you unsubscribe from marketing content, we will still share important data like transactional and account-related communications from which you cannot unsubscribe.
  • If you wish to update your personal information, then you can do it easily, just reach out.
  • When we process your information with your consent (permission), and if you have second thoughts, reach out to us. Please note that removing your consent will not affect the legality of any processing that occurred before you did so, nor will it alter how we process your personal data if we are relying on a legal basis other than consent.

Country-Wise Information Use

Know that there are some regions, or say nations, that easily grant their citizen certain rights related to personal information. Here, depending upon the nation, the additional rights are as follows:

  • Can ask for a copy of your personal information.
  • Can inquire about the 'reason behind' the processing of the operations.
  • Delete all of your personal data.
  • Can manage how your personal information is processed and used.
  • You can easily object to how users or say can disclose your data.
  • Can ask not to sell your personal information.
  • Request information on the logic underlying our automated decision-making process or the results of those decisions.
  • Because completely automatic decision-making, including profiling, has serious legal repercussions, ask for a manual decision-making process instead.
  • Question a decision that was made only by computerized processing.

When Data Transfer is International

We may access, transfer, or process your personal data in countries other than the country where you reside. Please note that those countries may have data protection laws that are different from those in your own country's rules and regulations. This cross-border transfer of your personal data is essential for processing your transaction with us and for fulfilling the other purposes that are described in this Privacy Statement.

The servers of our online platform that are located in the United States, and third-party service providers, are operational in many countries globally. When we collect your personal information, we may process it in any of the nations. Here, our onboard team may access your personal data received from different countries. Your personal data may also be transferred to recipients located in countries outside of your country of residence

We have taken necessary precautions and have implemented measures to make sure that the very access to our processes and the transfer of your personal data remains secure, in line with our Privacy Policy and applicable data protection laws. Such factors provide the personal data with a standard of protection comparable to that under the equivalent local law in your country, regardless of where your data is accessed, processed, or transferred to. We ensure compliance with regulations that come under the application data protection laws, conditions, and guidelines established by competent authorities.

This could entail executing contracts with foreign recipients in line with the standard contract set by the appropriate authorities and completing duties, which include security evaluations and or certifications.

Some of the regulations are as mentioned below

EU - U.S. Data Privacy Framework

All wholly-owned U.S affiliates' Instantflyfare are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and also the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). Please note that we adhere to the regulations outlined in the DPF Framework Principles, which include Notice, Choice, Accountability for Onward Transfers, Data Integrity, Purpose Limitation, Recourse, Access, Enforcement, and Liability, regarding personal data from the EU, Switzerland, and the United Kingdom. The Federal Trade Commission has jurisdiction over such Instantflyfare. affiliate's compliance with the DPF Frameworks. In addition, we examine intra-group Standard Contractual Clauses, which are applicable to cover the transfer of EU personal data to the U.S. in the event that any of our certifications to the DPF Frameworks cease to be a valid safeguard for a relevant transfer.

And in accordance with the DPF Frameworks, Instantflyfare U.S.-affiliated commits to cooperate and comply respectively with the advice of the panel established by the E.U. data protection authorities (DPAs), the UK Information Commissioner's Office (ICO), the Gibraltar Regulatory Authority (GRA), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints regarding compliance with the DPF Frameworks not resolved by any of the other DPF Frameworks mechanisms.

Global Cross-Border Rules

Please note that the Global Cross Border Privacy Rules are subject to Instantflyfare privacy policies as outlined in this Privacy Policy. The organizations can use the framework which are provided by the Global CBPR system to guarantee the security of personal information that is transported across the participating economies. The Global CBPR framework is described in more detail here.

Children from 12-14 years of age

It is prohibited for children aged 12-14 to submit any details to or through the website. However, the children who are 2-12 years of age can get the regular seats on the airlines. Please note that our services are not directed or intended to be used by children. Here, we do not consciously or even knowingly collect information from children under 14 years of age.

We shall remove all the personal information that we may find has been collected or was received from a child under the age of 14 years without the child's consent. And if by chance you came across, your child or some other child has shared information without your consent, then do reach out to us as soon as possible.

Safety and Security

To safeguard the information we gather, we make sure to take the appropriate safety measures. Additionally, we want you to feel at ease and assured when utilizing our platform, which has all the necessary capabilities. Although no company can guarantee total security, we only take steps to develop organizational, physical, and technical safeguards to secure the personal data that we collect and manage.

To ensure responsible collection, storage, and sharing of personal data in line with its level of sensitivity and confidentiality, our cybersecurity team develops and enforces robust technical security controls and procedures. We are committed to regularly enhancing our security measures to protect your personal information from unauthorized access, loss, alteration, or destruction. We also hold our data-handling partners to equally high standards

In accordance with industry best practices, we have established an information security protection system and can conduct routine evaluations and certifications, including PCI-DSS certification. And in accordance with our information classification and the processing standards, we have put in place suitable security that can be easily applied across the data collection, processing, storage, transmission, and sharing of the lifecycle. Also, note that in order to guarantee the security of systems and services, we at Instantflyfare have taken certain technical and management measures like the VPN, SSL-encrypted transmission, multifactor authentication, and verifications.

We approve and supervise each of the team members who have access to your information. We provide information security training to our members on a regular basis. In the case of a personal data security incident that may affect our rights or interests, you will be notified in accordance with applicable data protection rules and regulations. Additionally, we will alert the relevant regulatory authorities about the dubious situation if required by the applicable laws and regulations.

Data Retention

We will retain your personal information in accordance with all applicable laws for as long as it is necessary to achieve the objectives specified in this Privacy Policy, unless a longer retention period is mandated or allowed by law. If we intend to use your personal data for research or trend analysis over an extended period, we will identify, aggregate, or even anonymize it.

We guarantee the use of industry-standard methods for deleting your personal data, ensuring that it cannot be accessed or recovered by any means. We may also keep a backup of your personal information copies to protect against unauthorized loss of our systems.Our retention is based on the following criteria

  • The duration of our relationship with you, including any active accounts you hold with Flylowfares and any recent bookings or transactions made through our website, will influence how long we retain your information.
  • We may also retain your personal data if required by law or if necessary to fulfill other legal or regulatory obligations.
  • Additionally, the presence of ongoing legal considerations- such as statutes of limitations, contractual obligations, litigation holds, or regulatory inquiries- may affect the retention period.
  • Your personal data may also be stored as part of secure system backups to ensure data integrity and protection.

Connect With Us

Please contact us using the Privacy Policy Summary. You can also exercise your right to view, request, or correct your personal data if you have any questions, issues, or reservations about how we use it.

The Instantflyfare in charge of the website or application that you are using is the primary data controller, and they also make sure to work in tandem. Please click here for further information about the Instantflyfare data controller(s) (and joint controllers, where applicable) and/or Representative for the personal data we manage.

What information do We Collect About You, and how do we collect it?

Any detail that is used to easily identify you online or off, like your email, full name, phone number, credit card number, or other websites and apps, is collected by us from users at our websites and apps. Know that something is relevant to you, but it doesn't specifically name you, as well as your tools for accessing our website or the app, your internet connection, and your usage data.

Additional information may be collected to assist you with your travel plans, such as mileage program numbers from airlines, hotels, or rental vehicle providers, date of birth, gender, arrival and departure timings, and your passport or other government-issued identification number.

We Collect the Data:

  • When you share with us.
  • Also, it will happen automatically when you browse the website. Use data, including information received through cookies, IP addresses, web beacons, and other tracking technologies, as well as automatically acquired information.
  • From various outside sources and from our business partners as well.

Listed Sections of Personal Data Collection And its Usage

Section 1

Booking Purpose and Platform :

  • Proceed with your booking process, then cross-verify your identity, and for travel insurance.
  • As for the services related to booking and/or account.
  • And as further detailed in this privacy policy statement, we will keep track of the search and travel history, lodging and travel preferences, and all other related data pertaining to your use of the Instantflyfare platform and services.
  • In order to hold a reservation, one has to allow the travler partner to verify the validity of your payment details, speed up the check-out the process, or say handle the applicable fees, payments, or refunds that you must enable and facilitate the acceptance and processing of the payments such as gatherings or validatings your details for your payment models, coupons and all other transactions.
  • You can always connect with us for the online booking services of Instantflyfare. We can make it easier and quicker for you to use our services.
  • Collect all the booking reviews.
  • Monitor loyalty and rewards from time to time.

Section 2

Marketing Prospects :

  • One can get in touch with us through phone calls, email, push notifications, or through all the other platforms of communication for marketing purposes.
  • To measure the effectiveness of our core marketing.
  • Use the data analysis, such as browsing and or purchase history, to customize marketing and advertising to your interests and choices.
  • Advertise to a specific audience as per the profile. We also get into some additional details about how we use cookies and related tracking technologies in our cookie statements.
  • Also, to administer promotions.

Section 3

Communications and Customer Service Concerns :

  • We contact the customer through email, phone calls, and text messages to support you with the right information that is related to booking updates, travel booking confirmations, emergencies, or for other reasons that are described in the Privacy Policy section.
  • Get answers to your inquiries, process the information choices, and provide relevant information.

Section 4

Security and Other Compliance Purposes are to:-

  • Promote security, verify the identity of our customers, prevent and investigate any fraud, authorize activities that defend against claims and all other liabilities, and manage risks.
  • Abide by all relevant laws, including those regarding the sharing of tax information, while protecting the rights and interests of our users and our organization. We may take necessary actions to uphold our legal position and respond to inquiries or requests from law enforcement, courts, government agencies, public authorities, and other legal entities as part of a formal legal process.
  • Respect the duties outlined in applicable security legislation and adhere to rules pertaining to immigration, customs, anti-terrorism, anti-bribery, and other due diligence obligations.
  • We can also track or record calls, conversations, and other interactions with the customer care support members, as well as platform communications between or among the partners and different travelers, for quality assurances, dispute resolutions, training, and all other purposes specified in this Privacy Policy.

You can also send in your approval for your data that needs to be shared with other website users or third parties, which is published or displayed in public areas on the website. When you submit user contributions to others and then upload them, you do so at your own risk. And please note that no security is 100 per cent perfect or say impenetrable, even though we restrict access to particular pages. Plus, we have no control over how the other website users might behave, even if you only agree to share the user contributions with them. However, we cannot guarantee that an unauthorized person won't read the user's Contributions.

When you download and access the websites, it may also employ technologies to automatically collect the following data:

Using Details - While using the website, we may automatically collect details about the access and usage, which include location data and traffic statistics. Logos, and all other communication data, as well as the resources that you access and use on or via the app

Shared Information and Files - The website may also have access to metadata and all other data that are linked to other files on the device. Like images, videos, and music, contacts from the address books are some of the few examples.

Device Information and Files - We may take data from your mobile device and internet connection, which includes the phone number, IP Address, Operating System, and the type of browser as well. We may also collect information about your mobile network.

We Collect Data & Use

By using our website, we may use an automatic data-collecting technology to collect data about your device, preferences, and patterns, which are as follows:

  • Information like the visits on our websites, like the traffic, location information, logs, and all other communication information, along with the information about the many resources that one accesses and uses.
  • The IP address, browser type, and operating system, along with all the details about your computer and internet connection, as well.

We shall store or collect the full data and then combine it with personal data that was automatically collected, that was received from third parties, or otherwise acquired. It is done to grow the website and give users a more customized experience, as it enables our team to:

  • Break down both the size and behavior of the audiences.
  • Know that the interaction on the website will be saved to provide you with a better experience.
  • We can recognize you again if you revisit our website.

Listed Techniques that We May Use to Collect Data:

Cookies

It is a small file with information placed on the hard drive of your computer system, and is also stored in the memory of your smartphone. One can even refuse to accept browser cookies by making some necessary choices on your browser and mobile phone. Keep in mind that when you choose to disable this option, you might not be able to access the websites. Like when you navigate your browser to our website, our system will automatically send cookies to your computer unless you have changed the browser's settings to reject cookies.

Flash Cookies

Some sections of the website may collect and store data about your choices and also how you have accessed, utilized, and navigated the website by using some locally saved objects. Do note that, unlike browser cookies, Flash Cookies are not managed by the same browser settings.

Web Beacons

They are the tiny digital files that the company provides with the ability to keep track of the website statistics and then record the number of visitors to the website, also who has opened the emails

Third-Party Cookies and Other Tracking Technologies

Accordingly, some applications, content, and features on the website are well-provided by third parties, which include ad networks, advertisers, content providers, analytics firms, your phone manufacturer, without any limitation, ticket assurance, and payment processing.

When you visit the site, third parties may collect data about you through cookies alone or in connection with web beacons or other tracking technologies. This might link the data that one gathers to the personal information that one already has of you, or can collect on your online habits across the various other websites and online services over time. Depending on your settings, one might use the information to share content with you that is based on your interests or to target you with other advertisements.

The monitoring devices and the way in which the third parties use them are not under our company's control. So, in case you have any concerns or inquiries related to advertising or other content, you can easily connect with the relevant service provider directly. One can choose not to receive targeted advertising from various sources by following the instructions as mentioned on how we use and Disclose Your Data, read through:-

Using Your Information

  • One can get a general idea of the website and what it contains.
  • To complete your bookings and to be able to communicate with you for any type of travel-related concerns, and to provide any details relevant to the product/services that you have asked for
  • Any other objective that one may have created.
  • In accordance with all the obligations and to uphold the rights under any contracts that we might have with you, which include payment processing and billing.
  • To make sure that you are aware and have knowledge about the modifications that we make on our website, or with any of the goods/services that we provide to you.
  • For the purpose of enabling you to get engaged with all the interactive features on our website, Instantflyfare
  • To sell the goods and services by sending you marketing and advertising materials that we create for you to be interested in.
  • We may also utilize the description that we find appropriate to convey the information that you shared.
  • For any other reason, but with your permission..

Also, we might use the information we've gathered about you to display advertisements to audiences targeted by our advertisers. Do note that we never reveal your personal data for these purposes without your consent for the same. Note that the advertiser might assume that you have met its targeted needs if you have clicked on or are engaged with an advertisement.

Your information will Be Shared

Learn that we do not have any such limitations on the share of information that does not belong to any specific person or data that is collected about many users. And as mentioned in the Privacy Policy section, we solely reserve the right to distribute any of your provided information, along with the personal data:

  • The information will be shared with our network of companies.
  • By sharing, we will be able to facilitate our business operations or the provisions of our services to you (customer), which includes the payment processing, the communications of flight service notifications, analytics, compliance, and, most importantly, to protect from any kind of fraudulent act, and the customization of our advertisements to your interests and preferances.
  • For the various travel arrangements, we might share your information with the agents, airline websites, and third parties who all assist us in running our business. To complete your bookings, we often need to process your personal information through third-party services, such as airlines, passport, and visa authorities.
  • If Instantflyfare ever has to merg, dissolute, reorganise, restructure, divestiture, or say for all other sale or transfer of the same or of all the assets, whether as a ongoing concern or some bankruptcy, similar proceedings, liquidation, and the personal data of the website's users is also one of the transferred assets- all will be handed over to the new acquiring company or to the another successors.
  • They are going to make every effort to sell their business to you.
  • Your information will be shared for all the other purposes about which you will be told when you share with us the details.

For the Legal Duties, We May Release Your Personal Details With Your Permission

  • To provide a response to any request from the government or regulatory bodies, subpoena, legal requirements, or legal procedure
  • In order to administer, enforce, or implement our Terms of Conditions and all other associated agreements, which include the billing and collections.
  • If we think, in good faith, that revealing the information is required to comply with the law, stop or investigate fraud, protect our safety, the Company's, or our client's rights, property, or safety, or any combination thereof. To reduce credit risk and prevent fraud. This necessitates exchanging data with other businesses and organizations.

Data Security

Our first goal is to protect your information. We have now put quality-security measures in place to guard against the loss, theft, unauthorized access, use, alteration, and disclosure of your personal data. Here, we save all of the data you have given us on our secure servers, which are protected by firewalls. Additionally, all financial transactions will be encrypted through the use of SSL technology.

The internet is somewhat safe for the transfer of information. The security of any personal information shared over the internet cannot be guaranteed or assured, despite our sincere efforts to safeguard it with advanced security measures. Sending the personal information is done at your own risk; we are not accountable for any unauthorized use of the security or privacy settings on the website. If we become aware that your personal information has been compromised, we will notify you via the email address you provided to us as soon as it is reasonable under the circumstances or as soon as required by applicable law. Nevertheless, we reserve the right to delay notice for as long as it takes us to assess the severity of the breach, attempt to restore the reasonable integrity of our system, and cooperate with law enforcement.

Using Your Information

By using this website of Instantflyfare, you have given consent to the transfer, storage, accessing, and processing of your information in the US and other nations. The data protection laws in these countries may differ from those in your own country and could be less stringent. You recognize and consent to the sharing of your information with our facilities and trusted third parties, as specified in this Privacy Policy, irrespective of their locations.

Changes to Our Privacy Policy

Our Privacy Policy, along with the data protection policies, is subject to change for reasons including adjustments to our services, changes to applicable laws, and other relevant considerations. The 'Company' therefore has the freedom to change this Privacy Policy statement whenever it is required.

We make sure to post all the updates to this page whenever we make changes to our privacy policy. You are accountable for keeping your shared email address active and deliverable, for ensuring that we regularly send you updates on both your privacy and on our website.

The policy is subject to change at any given time. Visit the Changes to our Privacy Policy section for details. It is assumed that you have accepted all the changes made to this policy by continuing to use the website. Henceforth, kindly keep checking the website for such updates.

Reasons for Which We Can Update the Privacy Policy

  • For making it more understandable.
  • Complying with it as per the regulatory, legal, and/tax requirements.
  • We are making changes to our services and operations to provide better experiences.
  • Security-related. Except for the changes that are urgently required to meet security, regulatory, or tax requirements, we will give you a reasonable amount of advance notice if we intend to make changes that would significantly alter your rights or obligations. The "last updated" date at the top of this Privacy Statement indicates when it was last updated.